Shipping policy
1. Shipping Methods and Processing Times:
At Nourishing Botanical Solutions, we aim to provide a seamless and efficient shipping experience for our customers. We offer the following shipping methods:
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Standard Shipping: Orders are typically processed within 5-7 business days and delivered within 3-7 business days after processing times within the United States. Processing and shipping times are two different time frames
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Expedited Shipping: For those who need their products sooner, we offer expedited shipping options, which deliver within 1-3 business days after processing time within the United States.
Please note that processing times may vary during promotional periods, holidays, or due to unforeseen circumstances. We will make every effort to keep you informed about any delays.
2. Shipping Costs:
Shipping costs are calculated based on the total order value, shipping method, and destination. You can view the shipping costs during the checkout process, and we may offer free shipping on orders above a certain threshold, depending on ongoing promotions.
3. International Shipping:
Currently, we only offer shipping within the United States. We do not offer international shipping at this time. We apologize for any inconvenience this may cause and hope to expand our shipping options in the future.
4. Order Tracking:
Once your order is shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.
5. Returns and Refunds:
Please review our Return and Refund Policy for detailed information on returning products, eligibility, and the refund process.
6. Address Accuracy:
It's crucial to provide accurate and up-to-date shipping information. Nourishing Botanical Solutions will not be responsible for any issues arising from incorrect or incomplete shipping addresses provided by customers. Please double-check your shipping information before completing your purchase.
7. Lost or Damaged Shipments:
If your order is damaged during transit, please contact our Customer Support team within 5 days @ nourishingbotanicalsolutions@gmail.com within 5 days of the delivery date. We will work with you to resolve the issue and ensure your satisfaction. If your package is lost or stolen please contact the USPS for information on where your package may be. We (Nourishing Botanical Solutions) are not responsible for packages that are lost or stolen once we ship your package off.
8. Contact Us:
If you have any questions or concerns about our shipping policy, please contact our Customer Support team:
- Email: nourishingbotanicalsolutions@gmail.com
- Phone: 656-210-7944
- We will return your email or call within 48 hours Monday -Friday
9. Changes to the Shipping Policy:
Nourishing Botanical Solutions reserves the right to update and modify this shipping policy at any time. Changes will be posted on our website with the effective date.
By shopping with Nourishing Botanical Solutions, you agree to our Shipping Policy. Please review this policy before making a purchase, and if you have any questions or concerns, feel free to reach out to our Customer Support team.